I did a short presentation this morning about Windows Small Business Server 2008. Whenever I talk about the number of things that this system brings to the table, I get really excited for the small business owner with whom I'm potentially going to be working because it's so common to come across offices that have a lot of technology investments but aren't utilizing them to improve their business processes and boost their overall productivity. Instead, they (and often their employees) feel unproductive, and sometimes even "beaten" by their computers. They believe "this is just the way it is with computers".