We are a Managed Service Provider (MSP), offering proactive security and maintenance services to keep your business running as efficiently as possible, all behind the scenes. We manage your system security, backups, maintenance, and can provide on-call remote or in-person service. Additionally, TechnicalRS will provide documentation and technology inventory services so that you can always stay apprised of your business IT infrastructure. MSP services include the safety net of RMM with the added benefit of an IT team that is always on call in case issues occur.
Maintenance is a necessary component of any business computer system or network. Each individual desktop computer and server has needs that must be met to keep them running optimally. We can create a schedule of maintenance tasks and implement them to keep you as efficient with your computer systems as possible.
System security covers a lot of areas, the most important of which is protecting your office systems from internet born attacks. These can come in the form of simply visiting websites, downloading files, or phishing. We can examine your systems, deploy protective software, and educate you on the ways that you can protect your business, computers, and data from prying eyes and modern-day vandals.
Documentation of your systems is very important. Without documentation, every computer, file store, process, and backup must be identified each time to effectively determine what variables caused the issues you are experiencing. We can document your systems so you know what you have as well as what things need to be updated or replaced due to age or support expiration.
While not typically as detrimental to the daily operations of your business as not documenting what you have, keeping an inventory of both hardware and software is very important. By having an up-to-date list of what you own, it is easy to determine what hardware needs to be retired, what software needs to be updated. We can establish and keep a current inventory of your systems and software through our RMM system.
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Remote Monitoring
With remote monitoring, our team can assist you without the need for an in-office visit. This allows us to provide solutions quickly and effectively. Additionally, a benefit of continued monitoring is the ability to proactively respond to necessary system updates and other potential issues. Remote monitoring is available to all our clients, not just MSP clients.
Email Security
There are several hazards that can compromise your business through your company email. Spam, malware, phishing links, all these items can cause detrimental damage to your business, costing you time and money. Our MSP package includes email monitoring, which helps protect against email based threats.
that works for your business.
