All TechnicalRS Blogs

Imagine being the owner of the most popular coffee joint on the corner. Your loyal customers line up outside each morning, eager to grab their caffeine fix. But, one day, as your staff hustles to keep up with the orders, a sudden storm knocks out the power, leaving the café in the dark. Or worse, a cyberattack targets your billing system, leaving a long line of frustrated customers. 

Remote or hybrid work models are utilized by many businesses to keep their operations up and running. For all its benefits, hybrid work does present unique challenges as it exposes organizations to a whole new level of cybersecurity and compliance threats. With cybercriminals preying on vulnerable home networks and work-from-home employees saving files on local drives, businesses using a remote work model face a significant threat to proprietary data. 

Compliance and security are equally crucial for the seamless operation of your business. Although security is a prime component of compliance, compliance is not the same as security. Both are interconnected but still different.

Organizations face many security challenges. While external forces like hackers and cybercriminals are often in the spotlight, an equally important danger lies within the very walls of the organization. Insider threats are a hidden danger that can potentially cause severe damage to businesses, compromising sensitive data and the trust of customers. Let's highlight some concepts of insider threats and explore ways to reduce this risk!

WOODSTOCK, GEORGIA, August 15, 2023 – Technical Resource Solutions is proud to recognize its 20th anniversary this year. Established on August 14, 2003, Technical Resource Solutions (TRS) has specialized in business IT, website development and design, and digital marketing for two decades.

When you go home after a long, productive day at work, you probably give yourself time to rest, but what about your computer?  

It's not unusual to for a paperless office to make heavy use of the "scan to email" feature on their copiers. With this feature, it's easy to quickly convert paper documents into digital formats that can be backed up, tracked, and secured more than free-floating paper. 

Nowadays, computer connections can sometimes be less straightforward than keyboard, mouse, and monitor. With differing standards for different peripherals, ports, and cables, it can sometimes be hard to know what does what when looking at the back of your computer. To help make things a little more clear, the TechnicalRS team has put together a handy reference of common cables and ports on your computer, what they do, and how you can take some first steps in troubleshooting computer issues related to these ports. 

Nowadays, it seems that everything requires you to be logged in. Chatting with friends, changing your watch face, and even ordering a submarine sandwich are more convenient than ever through online portals, but you won't get very far without an account to manage the information those sites contain. And with all those accounts comes a massive library of passwords to manage. It's absolutely understandable that there might be too many to remember, but that doesn't mean you should resort to strategies like using a single multi-use password or keeping all your passwords written in a book. Password management programs come with a huge variety of benefits that will keep you and your data safe. 

One of the most important things about setting up a business is efficiently managing startup costs. For many companies nowadays, IT infrastructure is one of the larger upfront costs of starting a business, but an efficiently-spend budget can lead to an overall reduction in overhead related to maintenance costs and equipment replacements. Computers don't come at the premium they did in the 1980s, but a business-class machine can still run a pretty penny. A large sticker price might leave a business owner wondering why a consumer-grade machine can't do the trick for an employee who isn't running resource-intensive applications. As it turns out, there are a host of reasons a consumer-grade computer might lead to far higher costs to your business despite the initially tantalizing price tag.

 As the end of 2022 approaches in the coming months, so does the support for Windows 8.1. That's right, Windows 8.1 will reach end of support on January 10th, 2023, that means that technical assistance and software updates for 8.1 will no longer be offered. Not only will Microsoft halt software updates to Windows 8.1, but the company will be halting security patches as well.

When thinking about tools and platforms for your business, it can sometimes be difficult to define the line between cutting costs, improving workflow efficiency, and setting up diminishing returns. Oftentimes, small businesses or startups may be tempted to use a desktop or laptop computer as a cheaper alternative to a dedicated server. This mistake can not only put you at risk of data loss, but also could have your business miss out on some of the best perks of a dedicated server.

Regardless of the size of your home or business, it's likely that somewhere along the way you will require the help of a tech support professional. Most of the time, the best course of action is to look for the IT team your company employs within its walls, or the third-party company they rely on for help. Sometimes, the best course of action is calling the manufacturer or developer of the product or software that is causing problems.

Every year, security technology gets more and more intricate. The tools we have at our disposal to defend against malware, direct hacking, DDoS attacks, data breaches and more have been consistently improving as bad actors continue to innovate on the technology they use to attack businesses. However, while this battle is constantly waged over a virtual field, the overwhelming majority of attacks are still perpetrated through a single old-fashioned tactic: social engineering.

Computer security is a constant battle. Cybersecurity experts and researchers are continually working to thwart attacks, but attackers are finding new ways to exploit unsecured machines just as quickly. As such, traditional tools for identifying and snuffing out malware are no longer sufficient on their own – a better way is needed.  

Endpoint Detection and Response (EDR) provides a means for business owners needing to protect their networks from malicious software.

When it comes to buying equipment for a workforce, you're faced with a balancing act. Between the cost of the equipment, its capabilities, and its practicality, it can be hard to narrow down what the ideal workplace machine will look like. To top it off, the issue is made even more confusing thanks to widespread supply issues for computer components. Despite all this, standardizing your workplace's computing infrastructure can have real effects on a company's bottom line.

When browsing the internet, some of us may encounter a very familiar pop-up on the top-left corner of the screen: "This website wants to show notifications." In some cases, these push notifications can be useful to the end-user. Push notifications enabled on Facebook, for instance, may allow a user to see what their friends have messaged them, even when they're not currently browsing Facebook itself. Unfortunately, some websites have recently seen fit to take advantage of consumer trust and have been using these push notifications (and other granted browser permissions) to malign purposes.